Last updated: June 2026

Rock the Pines ("we," "us," or "our") operates the website located at rockthepines.org (the "Site"). This Privacy Policy explains what information we collect when you visit or interact with our Site, how we use it, and your rights in relation to it.

By using our Site, you agree to the collection and use of information as described in this policy. If you have questions, contact us.

1. Information We Collect

Contact Form Submissions

When you submit a contact form on our Site, we collect the information you provide, which may include:

•       Your name

•       Email address

•       Phone number

•       Any message or inquiry you submit

We use this information solely to respond to your inquiry. We do not sell or share contact form submissions with third parties for marketing purposes.

Ticket Purchases

Tickets for Rock the Pines are sold through TicketSpice, a third-party ticketing platform. When you purchase a ticket, you are submitting your information directly to TicketSpice, not to us. We encourage you to review TicketSpice's privacy policy at ticketspice.com before completing a purchase.

We may receive certain order information from TicketSpice (such as your name and ticket type) to facilitate event operations. We do not receive or store your full payment card details.

Email and SMS Signups and Newsletter

If you sign up for email or SMS communications from Rock the Pines, we collect your email or SMS address. We use this to send you updates about the festival, lineup announcements, and other news related to Rock the Pines.

You can unsubscribe from our emails or text messages at any time by clicking the unsubscribe link in any email we send or replying STOP to an SMS message. We do not sell email addresses or phone numbers to third parties.

Website Analytics

We use analytics tools to understand how visitors use our Site. These tools may collect information such as:

•       Pages visited and time spent on each page

•       Browser type and device information

•       General geographic location (city or region level)

•       Referring website or search term

This information is collected in aggregate and is not linked to your personal identity. Analytics data helps us improve the Site and understand what content is most useful to visitors.

Our analytics provider may use cookies to collect this data. You can disable cookies in your browser settings, though doing so may affect how the Site functions.

2. How We Use Your Information

We use the information we collect for the following purposes:

•       To respond to contact form inquiries and questions

•       To facilitate ticket purchases and event attendance in coordination with TicketSpice

•       To send festival updates and announcements to email subscribers

•       To analyze website traffic and improve the Site experience

•       To comply with any legal obligations that may apply

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies

Cookies are small text files placed on your device by websites you visit. Our Site may use cookies for the following purposes:

•       Analytics: to track how visitors use the Site

•       Functionality: to remember preferences and settings

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function as intended.

4. Third-Party Services

Our Site links to and integrates with third-party services that have their own privacy policies. We are not responsible for the practices of these services. The primary third-party services we use include:

TicketSpice — Our ticketing platform. Purchases made through TicketSpice are governed by their privacy policy at ticketspice.com.

Google Analytics (or similar) — We may use a web analytics service to collect aggregated, anonymized data about Site usage. Visit google.com/policies/privacy to learn how Google handles this data.

Social Media Platforms — Our Site links to Rock the Pines profiles on Facebook and Instagram. Visiting those platforms is subject to their respective privacy policies.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond and follow up. Email subscriber data is retained until you unsubscribe.

6. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to remove that information.

7. Your Rights 

Depending on your location, you may have certain rights regarding your personal information, including the right to:

•       Access the personal information we hold about you

•       Request correction of inaccurate information

•       Request deletion of your personal information

•       Opt out of email or sms communications at any time

To exercise any of these rights, contact us. We will respond to valid requests within a reasonable timeframe.

8. Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us.